Delivery, Payments and Returns

DELIVERY\r\n\r\nUK Delivery\r\n\r\nUK overnight delivery is just £4.95 using First Class Royal Mail or we offer a 2-4 day service for £3.95.\r\nOnce payment has been received we will dispatch the good to you. You will receive a text or email when your order has been dispatched. All orders placed before 1pm Mon-Fri will be dispatched the same day for next day delivery. Orders placed after 1pm on a Friday will be sent out the following Monday.\r\n\r\nEurope\r\n\r\nDelivery to Europe is £8 and takes between 2-5 days to arrive.\r\n\r\nWe can deliver to any destination, please contact us for more details.\r\n\r\nPAYMENTS AND RETURNS\r\n\r\nPayment\r\n\r\nPurchases from this website can be made using PayPal. You can also pay using your credit or debit card by phoning us on Tel: 07817 044 172, International customers Tel: 00 44 171 044 172. Once you have paid for your goods they will be dispatched the same day for next day delivery (if placed before 1pm). Orders placed after 1pm on a Friday will be sent out the following Monday.\r\n\r\nReturns\r\n\r\nIf you are unhappy with your purchase when you receive it, please contact us as soon as possible, and we will be happy to refund or exchange it within 14 days of purchase.\r\n\r\nThe item must be returned in the same condition that we sent it in, that is, in its original packaging, unworn with all the original tags attached.\r\n\r\nOnce the item has been returned, we will refund the original purchase price in full within 10 working days.\r\n\r\nPlease send via recorded delivery and retain proof of postage. Please ensure that the goods are insured for the full purchase value, as it may not be possible to offer a refund or replacement if they are damaged during return postage.\r\n\r\nPostage costs will only be refunded if the item or items were damaged or faulty after we have established that it is a manufacturing fault. This does not affect your statutory rights.\r\n\r\nPlease note that exchanges sent out are subject to the original delivery charge.\r\n\r\n \r\n\r\nFur Pom Pom Shop, 37 Nelson Street, Newcastle upon Tyne, NE1 15AN\r\n\r\nEmail:\r\n\r\n